Privacy Policy

We understand that your privacy is important to you and all the information that you share with ITSpectrum Solutions is in safe hands at all times. Your confidential information is handled by us in a fair and responsible manner. We may collect your personal identification information from you when you visit our website and fill out an inquiry form.

ITSpectrum Solutions has adopted this Privacy Policy to reflect its commitment towards protecting your privacy. We take the collection of personal information from our users seriously and are committed to protecting each User’s privacy in accordance with this Privacy Policy. In this Privacy Policy, we use the term “User” to include any individual who accesses and uses any of our Services.

We have designed our agreements with certain business customers which contain provisions about the collection, use, storage, and disposal of information collected through the Services and offline. If a provision of a customer agreement conflicts or otherwise is inconsistent with a provision of this Privacy Policy, then the provision of the customer agreement will prevail but solely to the extent of the conflict or inconsistency.

This policy describes the type of information we may collect from you or that you may provide when you visit the website www.itspectrumsolutions.com (our official Website) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this statement carefully to understand our policies and practices regarding your information and how we will treat it.

Information we collect

We use the information we collect from Users to provide more meaningful service and to offer relevant products and services, as well as to maintain, protect and improve Users’ overall experience. When a user submits a request for support, ITSpectrum Solutions may collect the following types of information: name, telephone number, email address and other information that the User chooses to give us to respond to the support request.

Additionally, we receive information about you from service providers that help us operate and improve the Services including for data hosting and maintenance, analytics, marketing and security operations. All of our service providers must adhere to confidentiality obligations that are consistent with this Privacy Policy and the agreements we enter into with them.

When you connect with us through a social media platform, we may, depending on your privacy settings, receive some information from your social media account. When you use the Services, we use collect information about which features you’ve used, how you’ve used them and the devices you use to access the Services. It depends on the settings of a User’s computer or mobile device. ITSpectrum Solutions automatically collects: Internet Protocol (IP) address; MAC address; Device make, model and operating system version; mobile network information; internet service provider; browser type and language; country and time zone in which the Device is located; and metadata stored on the Device. This information is collected through cookies and other tracking tools. ITSpectrum Solutions may supplement the information you provide to us with information from other sources. All of this information is treated as personal information when it directly or indirectly identifies an individual User.

How we use the information

We use information to operate the Services, including:

How we share information

We use third-party operational providers to help us operate and improve our Services. These third parties assist us with data hosting and maintenance, analytics, customer care, marketing, payment processing and security operations. All of our service providers must adhere to confidentiality obligations that are consistent with this Privacy Policy. We share your information with our affiliates to help us with technical processing operations, such as data hosting and maintenance, customer care, marketing and targeted advertising, better understanding how the Services are used and Users’ behavior to improve the Services, securing our data and systems, fighting against spam, abuse, fraud and intellectual property infringement.

Disclosure of your information

We may disclose all the aggregated information about our users without any restriction.We may disclose personal information that we collect, or you provide as described here:

We may even disclose your personal information:

Applicable law

Applicable law may require us and our service providers to disclose your information if: (i) reasonably necessary to comply with a legal process, such as a court order, search warrant, government investigation or other legal requirements; or (ii) necessary for the prevention or detection of crime (subject in each case to applicable law).

Take your consent or your request

We may ask for your consent to share your information with third parties. When we do, we will make clear why we want to share the information. We may collect and provide aggregate information about our Users (such as how many persons visited a particular page or activity or the likes and dislikes of our Users) to our advertisers, sponsors, promotional partners and affiliates but this aggregated information does not include personal information about any individual User.

Use of cookies and tracking tools

Our Websites may use cookies and other tracking tools. The cookie stores information about your computer, the type of browser you use, and how many times your computer visits a certain site. Cookies enable us to track how often Users are visiting our Websites and the specific pages visited, the number of entries in specific events, the estimated audience size for sponsors and advertisers, and other User preferences.

You can refuse to use cookies by turning them off in your browser. You do not need to have cookies turned on to use most of the Websites. However, you may find that some areas on the Websites will be slower, or may not function at all, and you may not be able to participate in certain activities such as contests or sweepstakes if the cookies are disabled.

Local shared objects and flash Cookies

Certain features of our Website may use locally stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

Web bugs in emails

Pages of the Website/marketing emails may contain small electronic files known as web beacons/web bugs (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Web bugs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons/web bugs are embedded invisibly on Web pages or in emails and are about the size of the period at the end of this sentence. We use the web bugs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. We tie the information gathered by the web bugs in emails directly with our customers’ Personal Information.

Log files

We may collect demographic information, such as your ZIP code, age, gender, preferences, interests, and favorites using log files that are not associated with your name or other personal information. There is also information about your computer hardware and software that is automatically collected by us. This information can include your IP address, browser type, domain names, internet service provider (ISP), and the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, click stream data, access times and referring website addresses.

How we protect and retain information

We use physical, technical and organizational measures designed to protect your information against unauthorized access, theft and loss. We restrict access to your personal information to those employees who need to know that information to service your account or perform their job functions. We take precautions intended to help and protect information that we process as no system or electronic data transmission is completely secure. Any transmission of your personal data is at your own risk and we expect that you will use appropriate security measures to protect your personal information.

You are totally responsible for maintaining the security of your account and the information in your account. We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. You understand and agree that we may deliver electronic notifications about breaches of security to the email address on record on your account.

Links to other websites and services

The Services may include links to third-party websites and services that are not operated by us. When you click these links, you will be directed away from the Services. A link to a third-party website or service does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit a third-party website or service, you are subject to its privacy practices and policies, not ours. This Privacy Policy does not apply to any personal information that you provide to these other websites and services.

Security

In order to protect your personal data from misuse, loss and destruction, we have integrated various security parameters. We maintain security arrangements at various levels such as physical, organizational and technical security. ITSpectrum Solutions carries security measures totally based on industry standards in order to help protect against public access. Only the team members or employees with specific authorization have the right to access users’ personal information.

Data Security

We have implemented different measures that are designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers or those of our service provider behind firewalls, using SSL technology. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share any personal information with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes in the privacy policy

The Effective Date of privacy change indicates when this Privacy Policy was last revised. Unless applicable law prevents or a change is needed to protect the privacy or security of our uses, we will notify you before any material change takes effect so that you have time to review the changes before they are effective. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.